![]() ![]() For security, the remote user can cancel this command by pressing CTRL+ALT+DEL Systems that may experience issues include Virtual Machines and those with a high-refresh rate.ĭisable the physical keyboard and mouse of the remote computer. Where there is a hardware compatibility issue, the remote screen is not blanked and will continue to display content. Not all video cards, monitors, computer types, motherboards, or BIOS support the drivers used by "Take Control" to blank the remote screen. Limit the ability to perform actions on the remote device to the Commands menuĭisplay a blank screen to the remote user to maintain confidentiality of technician actions.īlank screen functionality depends on the hardware configuration of the remote computer. Take Control can only control active sessions (a user has to be interacting with the TS session, it's not enough just to be logged on).Īllow the technician to view the remote mouse cursor ![]() ![]() If the computer is a Terminal Server with several concurrent users, you can cycling through different TS sessions. Select the screen resolution on the remote computerīy default, the Agent remotely controls the local Terminal Services (TS) session on a computer. ![]() Take Control (N-able) interface options Menu itemĪlter the image size of the remote computer desktop in the session windowĬhanging the color mode for the session may improve performance. The Take Control (N-able) interface options are displayed in the top menu. The available viewer options depend on the target device Operating System type and version, and the Take Control Policy applied to the target device. For example, Take Control Windows viewer 7 and Mac viewer 8 have a streamlined interface to increase the available workspace and to simplify navigation and option selection. The interface varies depending on the viewer version. The Take Control (N-able) Viewer is available for Windows and Mac computers. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |